Betting Rules

1. General betting requirements

Parimatch Casino may make different betting products available from time to time. Availability can depend on your location, account status, age, verification status, the product involved and applicable Australian laws. Products, markets, odds and features may be withdrawn, changed or suspended without notice where this is necessary for legal, technical, integrity or operational reasons.

You must be at least 18 years old to use an online gambling service. You must also provide accurate information when registering and keep your account details up to date. We may ask for documents or other information to verify your identity, age, location, payment method or source of funds. A bet may be delayed, restricted or cancelled if required checks have not been completed.

You are responsible for keeping your login details secure and for all activity carried out through your account, unless you have promptly notified us of suspected unauthorised access. Your account must be used only by you. You must not allow another person to place bets using your account, and you must not open or operate accounts on behalf of another person.

• Only one personal account should be used unless otherwise permitted under the applicable account terms.
• You must not use false, misleading or incomplete information when registering or using the service.
• You must not use the service for unlawful activity, fraud, money laundering, market manipulation or any other prohibited purpose.
• You must not place bets while affected by alcohol, drugs, extreme distress or any condition that prevents you from making a clear decision.
• You must comply with any account, product, payment, promotional and responsible gambling conditions that apply to your use of the service.

Parimatch Casino may refuse an account request, suspend access, restrict betting activity or close an account where there is a legal, regulatory, security, integrity or responsible gambling reason. Any action taken will be handled in accordance with the applicable terms and legal obligations.

2. Placing and accepting bets

Selecting a market

Before placing a bet, review the event, competition, market, selection, odds, stake and potential return shown on the betting interface. You should also check whether the bet is pre-event or live, and whether any special conditions apply. The rules displayed for a particular market form part of the terms of that bet.

Adding a selection to a bet slip does not place a bet. A bet is normally submitted only after you confirm the stake and accept the displayed details. A confirmation message, bet reference or similar account record may be provided after submission. You should keep a record of the confirmation and check your account history.

Odds, stakes and acceptance

The odds shown on the website can change before a bet is accepted. The odds applicable to a bet are the odds confirmed at the time the bet is accepted, subject to any correction or voiding rule that applies. The maximum and minimum stake, where relevant, will be shown in the betting interface or product rules. A requested stake may be rejected, reduced or subject to an account or market limit.

A bet is not guaranteed merely because a selection appears on screen or because a stake has been entered. A technical delay, connection problem, market suspension, pricing issue or other interruption may prevent acceptance. If a bet cannot be accepted, the stake should remain in the account balance unless another valid transaction has taken place.

1. Choose the event or game and read the applicable market rules.
2. Select your preferred outcome and enter the stake you intend to risk.
3. Review the final bet details, including any changed odds or warnings.
4. Confirm the bet only when the information is correct.
5. Check the account history or confirmation record to make sure the bet was accepted.

Errors and unusual circumstances

Occasionally, a technical or obvious pricing error may occur. This may include incorrect odds, an incorrect event description, a duplicated market, a settlement calculation error or information that is clearly inconsistent with the circumstances. Where permitted by law, an affected bet may be corrected, recalculated, cancelled or voided in line with the relevant product rules. The original stake and any valid resulting adjustment will be reflected in the account.

You must not deliberately exploit a known error, system fault or pricing issue. Suspected errors should be reported through the available support channel shown on the website. Do not attempt to create multiple accounts or repeat transactions to take advantage of an obvious mistake.

3. Sports and event betting settlement

Sports and event markets are settled using the official result or another reliable result source specified in the applicable market rules. The settlement may take account of the result at the end of the event, a defined period of play, a particular round, a nominated venue or another condition shown when the market is offered. The market rules take priority over general descriptions or informal assumptions about how an event should be decided.

Postponed, abandoned or changed events

If an event is postponed, abandoned, interrupted, moved, shortened or materially changed, the outcome may depend on the specific sport and market rules. Some markets may remain valid if a result has already been determined, while others may be cancelled or voided. A change to the venue, playing surface, format, distance, participants or scheduled time may also affect settlement.

If a participant withdraws, is replaced, does not start or is disqualified, the applicable rules will determine whether the selection is settled, cancelled or treated in another way. For multi-selection bets, the treatment of one cancelled selection may affect the remaining bet. Always read the conditions for the particular market rather than relying on a general expectation.

Live betting and bet timing

Live betting carries additional delay and information risks. The displayed score, timer or event information may not be entirely real time. Markets can be suspended while an important incident is assessed. A bet submitted during a suspension or immediately before a material event may be rejected, cancelled or settled under the relevant timing rule where permitted.

The time at which a bet is accepted, not necessarily the time at which it was selected or submitted, may be relevant to settlement. This is particularly important for live markets, markets that close at a specified time and events where the result or status changes quickly.

Returns, voids and result corrections

Returns are calculated in accordance with the accepted odds, stake and market rules. A void or cancelled selection may be removed from a multiple bet or treated according to the specific rules for that product. If an official result is later corrected, an initial settlement may be amended where the applicable rules and law allow it. Account balances can therefore be adjusted after an initial result has been recorded.

4. Casino games, payments and responsible gambling

Casino and other games

Where casino or other games are available, each game should be used in accordance with the rules, paytable, instructions and conditions displayed for that game. The outcome of a game is determined by the game system and cannot be guaranteed or predicted through betting patterns, previous results or claims made by another person. Game rules may explain eligible stakes, winning combinations, rounds, features, interruptions and the treatment of a disconnected session.

A game round should be checked in the account history where that feature is available. If a session is interrupted, the round may be completed, cancelled or resolved under the relevant game rules. Do not repeatedly submit a transaction when you are unsure whether the first request was processed; check the account record first.

Deposits, withdrawals and account balances

Only payment methods that are available to you through the website should be used. You must be authorised to use the payment method and the name on the method may need to match your verified account details. We may request additional information before processing a deposit or withdrawal, including identity, payment ownership or source-of-funds information.

Your available balance may include funds that are subject to verification, a pending transaction, a voided bet, a corrected settlement or another account adjustment. Do not treat a displayed balance as final if a transaction is still pending. Payment processing can be affected by the payment provider, bank, technical issues, legal requirements and account checks. Any applicable fees, conditions or restrictions should be reviewed before using a payment method.

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play, use only money you can afford to lose and take regular breaks. Never chase losses, borrow money to gamble or increase your stake because you feel frustrated or confident about a result.

• Set personal spending and time limits before starting.
• Keep gambling separate from essential household expenses.
• Avoid gambling when you are upset, tired, intoxicated or under pressure.
• Use available account controls, breaks or self-exclusion options if gambling is becoming difficult to manage.
• Seek independent support if gambling is affecting your finances, relationships, work, study or wellbeing.

If you believe your account, a bet or a settlement is incorrect, stop placing further bets and review the relevant confirmation, market rules and account history. Questions or complaints should be raised through the support and complaints process made available on the website. These Betting Rules should be read together with the website terms, privacy information, responsible gambling information and any product-specific rules.